How to Increase Your Member Retention Rates In the Next Year

One retained member is worth a hundred new members. Studies show that 80% of your future profits will come from just 20% of your existing customers, and retained customers will…


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3 Mistakes That Increase Member Churn (And How to Fix Them)

All businesses struggle with customer churn to some degree. Studies show that half of your customers will churn every five years on average, so it shouldn’t come as a surprise…


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5 Types of Content Members Love (And Will Actually Read)

Content is a highly effective marketing tool when used correctly. Last year alone, over 70% of marketers said they were putting more time and energy into creating high-quality content, and…


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The Best Marketing Strategies to Grow Your Ideal Membership

Members. How do you get them? Whether you’re just starting out with a brand new membership business or you’re looking to kick your current membership up a notch, you need…


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Two Key Metrics for Membership Websites

We’ve been working with a lot of startups and early stage businesses lately, so we thought it’d be helpful to write an article on some key metrics. For starters, by…


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